Shipping policy

Shipping to the United States

Malloo orders ship from Yiwu, China.

Processing and delivery

  • Processing: 1–3 business days.
  • Shipping after dispatch: approximately 7–12 business days.
  • Estimated total delivery time: 8–15 business days.

Business days exclude weekends and holidays. Delivery times are estimates and may be affected by carrier delays, customs processing or holidays.

Standard shipping rates

  • Orders under US$59: US$6.99 shipping.
  • Orders of US$59 or more: free standard shipping.

The free-shipping threshold is based on the merchandise subtotal after discounts, before shipping and any applicable sales tax. Available delivery options are shown at checkout.

Import duties and tracking

Import duties and customs taxes are included for shipments to the United States. Any applicable sales tax is separate and shown at checkout.

Tracking information will be provided after your order ships. Please allow time for the carrier to update tracking scans.

Need help?

For delivery delays or order questions, contact Malloo with your order number. For damaged, defective or incorrect items, read our refund policy.